Core Policy Structure
Due to the instantaneous, custom nature of digital product execution, all transaction fees processed by Sam Designer — including our $30/month flat-rate plan — are final and non-refundable.
The moment a request enters our queue, it draws on real-time server architecture and engineering resources that are allocated and committed immediately. This direct, on-demand processing model is what allows us to guarantee the turnaround speeds we promise, and it's why those costs can't be reversed once incurred.